Privacy Policy

Effective Date: 01st Apr 2025.

1.Introduction

           Welcome to Saiva Siddhantam Books. Our privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase spiritual books from us. This policy complies with applicable Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2.Information We Collect

We may collect the following types of information:

• • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Non-Personal Information: IP address, browser type, referring URL, and browsing activity on our website.
  • Voluntary Information: Information provided through customer support, feedback forms, or subscription to newsletters.

3.Legal Basis for Processing Personal Data (Indian Law Compliance)

We process your personal data based on one or more of the following legal grounds:

• • Consent: When you provide explicit consent for marketing communications.
  • Contractual Necessity: To process transactions and fulfill orders.
  • Legal Obligation: When required to comply with applicable Indian laws and regulations.
  • Legitimate Interest: To improve services and ensure website security.

4.How We Use Your Information

We use the information collected for purposes such as:

• • Processing and fulfilling book orders.
  • Sending newsletters, promotional offers, or updates (with your consent).
  • Improving our website and customer experience.
  • Ensuring security and preventing fraudulent activity.
  • Complying with legal and regulatory requirements under Indian law.

5.Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• • Service Providers: Payment processors, shipping companies, and email marketing services.
  • Legal Authorities: When required by Indian law or to protect our rights.

6.Data Security

We implement industry-standard security measures to protect your data in accordance with the Information Technology Act, 2000, and relevant rules. However, no method of transmission over the Internet is 100% secure. We will notify you of any data breaches as required by law.

7.Your Rights Under Indian Law

If you are an Indian resident, you have the following rights:

• • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal data, subject to legal requirements.
  • Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time. To exercise these rights,                                  contact us at [[email protected]].

8.Cookies and Tracking Technologies

We use cookies to enhance user experience, track website traffic, and analyze trends. You can control cookie settings in your browser. For more details, please refer to our Cookie Policy.

9.Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies.

10.Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by Indian law.

11.Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly.

12.Books Return Policy

We strive to provide quality spiritual books to our customers. Our return policy is as follows:

• • Books can be returned within 7 days of purchase if they are defective, damaged, or incorrect.
  • The book must be in its original condition, unused, and accompanied by the original receipt or proof of purchase.
  • Returns are not accepted for books that have been read, used, or damaged due to mishandling.
  • Customers can initiate a return request by contacting our support team at [email protected]
  • Refunds or replacements will be processed once the returned book is received and inspected.
  • Return shipping costs may be covered by us in cases of incorrect or defective books.

13.Reseller Declaration

We hereby declare that we are a reseller of the books available on our platform. We do not claim ownership of the content in the books, as all rights and intellectual property belong to the respective authors and publishers. Our role is solely to facilitate the sale and distribution of these books to customers.

14.Contact Us

For any questions or concerns about this Privacy Policy or to exercise your rights under Indian law, contact us at [email protected].